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Planning your office interior can be both
a fun exercise and a frustrating experience. The more planning you
do before you begin work, the more the fun and the less the frustration.
ROOMS
How many square feet will you need? This
is determined by the types of activities in the office. Here are
some possibilities:
- Reception and waiting areas
- Front office operations, billing
- Doctor private office
- Examination room
- Report of findings room
- Evaluation, consultation room
- Adjustment rooms
- X-Ray
- Therapy, rehabilitation
- Special procedure rooms
- Massage therapist
- Nutritional supplement sales
- Staff break room
- Rest room(s)
- Conference room
- Storage room
Prepare a list of the essential rooms and
the square footage needed for each. Think about what usages can
be combined. For example: Can you store supplies in the break room?
Can the doctor’s office also function as an evaluation/consultation
room? Can the adjustment rooms be used for examinations?
DESIGN AND DECORATION
Before you begin to design your office interior
decoration, go back to your USP. You will want the furnishings,
wall decorations, furniture, and the general décor of your
office to align with your USP. Decide on a general color scheme
before you begin decorating. You may have the opportunity to make
major changes; if so, here are some considerations
• Traffic flow.
Plan traffic patterns carefully. Think about the progress of a patient
from the reception area to an examining room to x-ray to adjusting
and back to the front desk. Is the flow logical?
• Walls. Keep walls
in subtle colors to blend with the decorations, pictures and posters
you will be using. Use easy-to-clean paint, particularly if there
are many children in the office.
• Floors. Use good
industrial-strength carpeting or tile that will withstand a lot
of traffic and still look nice.
• Reception area furniture.
You don’t have to spend lots of money to find nice-looking
furniture for this area. Just make sure it’s sturdy and clean;
avoid upholstered furniture, which is more difficult to keep clean.
• Paintings, posters, and
artwork. Some chiropractors believe you should only use
chiropractic posters in the office. Others believe that patients
are more relaxed looking at nice artwork. Your choice here.
• Children’s area.
You can find a sturdy table and chairs and some safe children’s
toys and books at a garage sale. Replace the books and toys often
(donate the old ones to a local church or Goodwill.) Paint the furniture
in bright colors with child-safe paint.
• Communications/security.
Consider adding a security system, depending on what your building
already has. Pay for at least three phone lines: one for the office
phone, a second for internet, and a third for a backup line/fax
line/credit machine line.
• Electrical. Be
sure you have adequate outlets. Don’t forget a 220-volt line
if you will have x-ray equipment or other special high-voltage equipment.
Be sure you have adequate overhead lighting in all patient rooms;
no one likes a gloomy office.
• Accessibility.
Make sure the contractor knows and follows ADA (Americans with Disabilities
Act) guidelines for office construction for rest rooms, door handles,
access.
• Safety. Prepare
lead-lined walls, windows, and other safety requirements for x-ray
usage.
• Front desk and billing.
Make sure you can maintain privacy of patient information
at the front desk. You don’t want people looking down on the
front desk person while he/she is working on patient files; the
computer screen should not be visible from the reception area. Keep
your billing area separate from the front desk operations for privacy
and security reasons.
• Safety/fire codes.
Have the local fire marshal come in to the office and evaluate egress
(exit) patterns and other fire safety issues, before you finalize
the plans.
Planning carefully and logically and using
your USP as a guideline will give you a pleasant, safe office environment
that you can live with for a long time.
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